The personnel at this location are so amazing! They are super friendly and very knowledgeable! The work they do is fantastic and good quality work. The only plight I had with the entire situation was when I went to pay for the work that had been completed. Anywhere else I get an automotive quote from, they usually over quote the price, and when I go to pay, it's cheaper than what was quoted, or they call to advise of the additional cost before completing the work. Unfortunately this is not the situation with Mr Transmission of Clarksville. When I went to pay, I found out the labor and parts were included with the quote, but there were additional taxes and fluids and setup fees that were not included with the initial cost. The final total was $500 more than the quote, and it truly felt like a bait and switch, because the work was already done. And when the owner/manager, Garry, and I were talking, he acted like this is a normal practice, and sometimes there are even higher costs added on than what were tacked on to my estimate. In conclusion, I would recommend Mr Transmission to my friends and family with the caveat of, be prepared to pay additional costs over the original estimate.
Hey Adam, Thanks for the review of Mr. Transmission Milex Clarksville! We appreciate your feedback and your business!
- Mr. Transmission - Milex Complete Auto Care - Clarksville